Privacy Policy: How We Handle Your Information
Last updated: October 2026
This policy explains how Singerrequests Heating & Air ("we", "us") handles information when you visit singerrequests.lat, call the phone number on this site or send in a form. It is a general template. It is not legal advice.
What We Collect
Some details come straight from you. When you fill out a form or call, you may give us your name, phone number, email address, location and a description of your heating or cooling problem.
Other details are gathered automatically as you browse. These can include your IP address, browser type, device type, the pages you view, and the date and time of your visit. Calls to the number on this site may be tracked. Some may be recorded. We do this for quality and billing.
Why We Use It
We use your information to:
- Match you with an independent HVAC provider that serves your area
- Send your request details to that provider so they can reach you
- Answer your questions and messages
- Measure how people use this site and our phone lines
- Improve the site and the service
- Meet legal duties and stop fraud or misuse
Who Gets Your Details
Singerrequests Heating & Air is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners. They use it to contact you about your request. These providers are separate businesses. They have their own privacy practices.
We also use outside companies to run this site and our phones. Examples are hosting, analytics and call-tracking companies. We may disclose information when the law requires it, or to protect our rights.
We do not sell your personal information for money. Some laws count sharing with marketing partners as a sale or a share. Where those laws apply, you may have the right to opt out.
Cookies and Analytics
This site may use cookies and similar tools. They help us see how visitors use the pages. Your browser settings let you control cookies. If you turn them off, parts of the site may not work as expected.
Your Choices and Rights
Your rights depend on where you live. You may be able to see, correct or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@singerrequests.lat. We may ask you to confirm who you are before we act.
Security and How Long We Keep Data
We take reasonable steps to protect your information. No method of sending or storing data is fully secure. We keep information only as long as we need it for the reasons above, or as the law requires.
Children
This site is not meant for children under 13. We do not knowingly collect their personal information.
Updates to This Policy
We may change this policy from time to time. The date at the top shows the latest change.
Contact
Questions about this policy? Email contact@singerrequests.lat.
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